Advice and information about our trampolines

Everything you need to know about your trampoline (assembly, maintenance and troubleshooting)

Here is the complete guide to properly installing your trampoline, maintaining it so that it lasts a long time, and solving common problems.

1. Assembly and installation

To ensure the safety and stability of your trampoline, location is key.

The ideal location :

• A flat, non-hard surface (lawn or soil). Avoid concrete, gravel or tiles at all costs.
• Sufficient space : allow 2 metres of free space around the trampoline and 2 metres of free space above it.
• A clear environment : no obstacles nearby (fences, walls, swimming pools, swings, tree branches, electrical cables).

Before you begin :

Use the instructions to check that no parts are missing from the boxes. Wear suitable clothing and footwear to avoid injury during assembly.

Safety checks : before the first jump, ensure that all screws are tightened, the springs are correctly engaged, the net is securely attached and the structure is perfectly stable.


Our video tutorials for assembly :

How to assemble your trampoline with an external safety net?
How to assemble your Inner trampoline (inner net)? 
How to attach the rope to the Inner trampoline? 

2. Care and storage tips

Your trampoline stays outside, so it is subject to weather conditions and wear and tear from use. Here's how to preserve its key components.

Net poles

The vertical poles are sensitive to wind. They also act as shock absorbers to cushion the impact if the jumper lands badly. They are therefore considered to be wear parts that need to be monitored.

The protective cushion (springs)

• It is essential for safety.
• It must always be securely attached to the structure to absorb shocks.
• Fastening : the cushions are attached with elastic straps that are tied to the springs.
• Do not tighten them too much: leave some slack so that the pad can move slightly with the jumps without tearing.

The anchoring kit

This is essential for stabilising the trampoline during jumps and keeping it on the ground in moderate winds.
Installation tip : if your ground is too dry and hard to drive in the pegs, dig a small hole and pour water into it. Once the water has been absorbed, the ground will be looser and the pegs will go in more easily.
Please note : the anchoring kit is not sufficient in strong winds or storms.

Rust

The steel structure is treated against rust at the factory. However, with prolonged outdoor exposure, traces of corrosion may appear. Treat them immediately with a commercially available rust inhibitor to stop the spread.

Video: How to get rid of rust? 

Winter storage and protection

Moisture, snow and frost are the enemies of trampolines.

• Daily : cover it with a protective tarpaulin after use.
• In winter : it is strongly recommended that you dismantle it and store it in a dry place (garage, garden shed). Disassembly is simple: just follow the instructions in reverse order.

Net lifespan

Inspect your trampoline regularly. The safety net is a critical safety feature that should be replaced approximately every 5 years, or at the first signs of deterioration.

Video: How to winterise your trampoline? 

3. Troubleshooting and common problems

My trampoline has blown away or broken in the wind

Wind is a powerful force. Even with an anchoring kit, a trampoline can blow away in strong gusts. That is why we recommend dismantling or sheltering it in winter or in the event of a weather warning.

Please note that damage caused by wind or bad weather is not covered by the warranty. You can find damaged structural parts in the spare parts section of our website.

The protective cushion is torn

The cushion is exposed to temperature variations and UV rays, which can weaken it over time. This is normal wear and tear. If it is torn, it is no longer safe and must be replaced. Replacement cushions are available on our website.