My product has been damaged due to bad weather

Have you filed an insurance claim with your insurance company?

In the event of a claim, the compensation can certainly cover the costs of replacing the damaged parts.

Weather-related damage is not covered by the warranty.

We can provide you with a quotation for replacement parts (subject to availability) to be forwarded to your insurance company.

Contact us via our contact form

Provide us with the following information: 

• your order number
• your name and surname,
• the product concerned (product reference)
• the quantity and references of the needed parts.

You can find the detailed parts list in the manual: