The link to track my order does not work/is inactive

Your order has just been shipped!

You have received a link by email to track the journey of your parcel to your home.

This link is not yet active but, don't worry, it will be active soon (as soon as the parcel is picked up at the sorting centre), usually within 48 hours.

You will soon be able to track your order :)

What is a sorting centre? 

It is a platform where parcels are sorted and sent to the delivery agency close to you.

If the 48 working hours have passed since you received your tracking link, please contact us via our contact form or on Messenger!