SHIPMENT AND DELIVERY
All about shipment and delivery
- Our carrier
- Shipping costs
- Can my order be delivered at a delivery point?
- Can I pick up my order instead of having it delivered?
- I’m from Belgium and I wish to order in Luxembourg
- Do you deliver in Belgium, Germany and France?
I have a question concerning the carrier
I have a question concerning my parcel
- Has my order been shipped?
- I would like to know the delivery date of my order
- My package has been shipped but I have not yet received it
- The link to track my order does not work/is inactive
- My package appears as delivered, but I never received it
- The tracking information of my order has not been updated, what can I do?