Has my order been shipped?

We dispatch orders within 48 working hours of the order being placed.

The 48 hours are exceeded:

Are you sure the product is not a pre-order? 

The estimated delivery period is extended if the item is a pre-order.

The different availability statuses on our website are:

• In stock : Great, the product is available!
• Pre-order: You can order the product but the delivery will be delayed as we are expecting the new stock in the near future. The expected delivery date is shown directly on the product page.
• Not available: This product is not in stock at the moment. You can enter your email address in the dedicated field on the product page and you'll be notified as soon as the product is available again on our website.

If, however, the product is in stock and it has been more than 48 working hours since the order was validated, please contact us via our contact form or on Messenger